Aadhaar Seva Kendra Details

The Unique Identification Authority of India (UIDAI) has set up exclusive ‘Aadhaar Seva Kendra’ or ASK as a single-stop destination for all Aadhaar services for individuals seeking to enrol and Aadhaar number holders. The ASK will offer dedicated Aadhaar enrolment and update services in a state-of-the-art environment.

In the first phase of the Aadhaar Seva Kendra project, UIDAI has 88 operational Aadhaar Seva Kendra across 72 cities in India. These include dedicated centres in all metro cities, all state capitals and Union Territories. These ASK will run along with over 66,000 Aadhaar Kendra already being run by banks, post offices, BSNL and state governments.

Aadhaar Services available at Aadhaar Seva Kendra

Aadhaar Seva Kendra offers a comfortable air-conditioned environment to individuals seeking to enrol and Aadhaar number holders. All ASK are wheelchair friendly and have special provisions to service the elderly or specially-abled. ASK is open all 7 days of the week from 9:30 a.m. to 5:30 p.m. (IST).

Individuals seeking to enrol and Aadhaar number holders can visit any convenient Aadhaar Seva Kendra for the following services:

• Aadhaar Enrolment
• Update of any Demographic Information in their Aadhaar – Name, Address, Gender, Date of Birth, Mobile number or Email Id
• Update of Biometric data in their Aadhaar – Photo, Fingerprints and Iris Scans
• Download & Print Aadhaar
• Document update (POI and POA)

These services are available for any individuals seeking to enrol and Aadhaar number holders of India (including NRIs) at any Aadhaar Seva Kendra across the country.

Online Appointment for Aadhaar Services

Along with the Aadhaar Seva Kendra project, UIDAI launched the online appointment booking facility for individuals seeking to enrol and Aadhaar number holders. All UIDAI-run Aadhaar Seva Kendra follow the online appointment system where any individual seeking to enrol or Aadhaar number holder can book an appointment for Aadhaar enrolment or update at any convenient ASK.

Any individual seeking to enrol or Aadhaar number holder can book an appointment for themselves or a family member from https://appointments.uidai.gov.in/bookappointment.aspx?AspxAutoDetectCookieSupport=1. This is a free-of-cost service where an individual seeking to enrol or Aadhaar number holder does not require Aadhaar registered mobile number. However, one individual seeking to enrol or Aadhaar number holder can book a maximum of 4 appointments in a month.

Other Enrolment Centres available in Banks, Post offices, State Government offices and BSNL Centres are also being on-boarded to the Online Appointment System.

Service Process at Aadhaar Seva Kendra

As per defined model per city, the Aadhaar Seva Kendra has 4/8/16 operator stations with the capacity to handle up to 250/500/1000 service requests per day.

The ASK follow an online Appointment Management System (AMS) for an individual seeking to enrol or Aadhaar number holder who choose to book their appointment prior to visiting the ASK and an automated Token Management System (TMS) for the walk-in individuals seeking to enrol or Aadhaar number holders at the ASK. The last token for the day is given at 5:30 pm everyday.

The below image gives a 6 step process of how any individuals seeking to enrol or Aadhaar number holder can update their details in their Aadhaar:

A detailed process video of the services at ASK is available here:

The process is same for Aadhaar enrolment too.

Each Aadhaar Seva Kendra has an Operations Manager and a Centre Manager. In case, any individual seeking to enrol or Aadhaar number holder has any grievance, they can contact either of these. Further, they can also reach UIDAI Help Centre at 1947 or write to help@uidai.gov.in .

Charges for Aadhaar Services at Aadhaar Enrolment Centre

UIDAI has defined the charges to be paid by any individual seeking to enrol or Aadhaar number holder wishing to avail Aadhaar Services at any Aadhaar Enrolment Centre of their choice. These are:

*Update of more than one field on single instance will be considered as one update

These charges are inclusive of any applicable taxes. For fee details you can also visit https://uidai.gov.in/images/Aadhaar_Enrolment_and_Update_-_English.pdf.  The individuals seeking to enrol or Aadhaar number holders can make the payment at ‘Cash Counter’ available at the ASK or make online payment (to be launched soon) at the time of booking online appointment from UIDAI website.

List of Aadhaar Seva Kendra

As on date, the following UIDAI-run Aadhaar Seva Kendra are functional across India: