Refer CO ECHS letter No B/49701-PR/AG/ECHS/2017 dated 25 Jul 2017 and even No dated 01 Dec 2017.
It has been observed that the timing/ working hours of ECHS Polyclinics promulgated vide above-quoted letters are not being adhered to thus resulting, in repeated complaints and grievances from the envy regarding the non-availability of medical attention in Polyclinics during working hours.
Hence, it is requested to issue suitable directions to all concerned for strict adherence to the following laid down timings of ECHS Polyclinics:-
Working Hours of ECHS Polyclinics
0800 hrs to 1600 hrs (Monday to Saturday excluding Gazetted Holidays.
OPD Timing for MQs & Dental Officers
0800 hrs to 1500 hrs
OPD Timing for Specialists
0830 hrs to 1330 hrs
Lunch Break
1330 hr to 1400 hr (To be staggered to ensure at least one Med Officer is attending patients).
Documents & Emergency Patients
1500 hrs to 1600 hrs. OIC Polyclinics & support staff including Medical/ Dental Officers can complete the documentation after 1500 hrs. but minimum one Medical Officer will be present for emergency patients whereas balance personnel will be doing documentation, accounting and preparations for the next day.
This supersedes CO ECHS letter No B/49760/AG/ECHS/R/2024 dt 29 Aug 2024.
